Personal Data

The company AKTI SALONIKIOU IKE, located at G Tsontou 27-29, 54627, Thessaloniki, as the Data Controller, prioritizes the security of your personal data by complying with National and European Legislation and Regulation (EU) No. 679/2016 (GDPR). Through our privacy policy, we inform you about our company's practices regarding the processing of your personal data and your rights as the data subjects. This way, you can provide us with your explicit consent for the collection and processing of your personal data, which you can revoke or modify at any time.

PERSONAL DATA WE PROCESS

According to Regulation (EU) No. 679/2016 (GDPR), personal data refers to information that can be used to identify an individual. During the process of contract signing, collection of billing information, communication with customers or prospective customers, communication with partners of our customers, company partners, filling out any form on our website, we may request your name, address, postal code, email address, and phone number. In certain cases, additional necessary details such as VAT number, Tax Office, profession, and ID number may be requested.

METHODS OF DATA COLLECTION

The collection of personal data of customers and their partners as well as the company's partners is done with their written consent.

The company has designed its website so that users can visit it without revealing their identity unless they wish to do so. Users are asked to provide their personal data only in the following cases: a) when they wish to send an email to the company, b) when they register for the 'Newsletter' of our website to receive updates. In all these cases, the provision of personal data is voluntary by the website users.

PURPOSES OF PROCESSING

The company collects, retains, and processes your personal data only when you voluntarily provide it to us, for the following purposes:

1. The agreed provision of services to its customers.
2. The agreed receipt of services or acquisition of goods from its partners – suppliers.
3. For communication with the website users.
4. For the provision of customer services, such as offering quotes and informational emails.
5. Informing users about promotional activities, new products, company offers.
6. Collecting information on how visitors use our website to continuously improve it.
7. For research and statistical purposes related to the operation of our website.

LEGAL BASIS FOR PROCESSING

We process your personal data only when you provide it to us voluntarily and only when we receive your free, explicit, and informed consent. Your consent for the processing of your personal data can be revoked at any time.

SECURITY OF YOUR PERSONAL DATA

The company regularly reviews the necessity of retaining your personal data and deletes any data deemed unnecessary for processing purposes. The company is committed to ensuring the security and integrity of the data it collects, taking necessary measures to protect personal data from unauthorized access, disclosure, loss, misuse, alteration, or destruction. Specifically, we use software that encrypts and anonymizes the information you enter.

SSLThe company's website uses the SSL protocol, with 128-bit encryption, for secure online transactions. This way, all your personal information is encrypted so that it cannot be read or altered during transmission over the Internet. SSL (Secure Sockets Layer) is the global standard for certifying websites to network users and encrypting data between network users and web servers.

Full Disk EncryptionAll desktop and laptop computers are protected through encryption technology to prevent data loss. We use integrated encryption functionalities like OPAL (USB) and Bitlocker (Windows).

File Encryption:We protect data everywhere by encrypting content as soon as it is created. This ensures that data remains encrypted even when transferred to a shared folder, removable USB media, or the cloud.

Furthermore, we limit access to your personal data to employees who need to know this data to perform their professional duties. They will process your personal data strictly according to our instructions and are bound by confidentiality terms.

DATA TRANSFER TO THIRD PARTIES

The company is committed not to sell, rent, or otherwise disclose personal data of its customers to any third party. We may transfer personal data to third legal or natural persons only if:

A. Explicit consent for the data transfer has been given by the customers.

B. The transfer is necessary for the implementation of customers' wishes and orders within the context of our contract. The legal and natural persons cooperating with us have the right to process users' personal data only to the extent necessary for the implementation of the contract.

C. It is mandated by law and only to the competent authorities.

DATA RETENTION PERIOD

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy (unless a longer retention period is required by applicable law). Generally, this means we will retain your personal data for as long as our cooperation lasts or for as long as you are subscribed to the Newsletter of our website and until our email communication is completed. We delete your personal data after the consent is revoked or after one (1) year from the last informational or communication email.

COOKIES

To ensure optimal navigation on our website, we use 'cookies'. Cookies are small text files that contain information stored on your computer's hard drive during your visit to our website and can be removed at any time. We use cookies to distinguish you from other visitors, record your IP address, and track how you use our website, facilitating access to all its functions. Using cookies allows us to collect information for statistical and advertising purposes and mainly to personalize your browsing experience by storing your preferences. No cookies are placed on your devices, except for necessary cookies, without or before your consent. You can disable cookies at any time through your browser settings, but if you do so, we will not be able to record your purchases or allow you to make purchases from our website or provide optimal access to all its features. All cookie consent statements provided through our website are also kept in written form and stored securely. Finally, every 12 months from your last visit to our website, the validity of the given consent will expire, and new consent will be requested.

CONTACT FORM

By submitting your message in a contact form to the company and checking the "CONSENT" box, you accept the terms regarding the use of your email and name by the company. We are committed not to use this information for commercial promotion purposes or transfer it to third parties. If you do not want us to retain the personal data obtained through the contact form, you can request its deletion.

CHILDREN'S PRIVACY

We do not knowingly process any information from anyone under the age of 15. Our website is intended exclusively for individuals over the age of 15. If you are under 15, do not use or provide any information on this website. If we become aware that we have collected or received personal data from a child under 15, we will delete this information unless explicit consent or authorization has been given by the child's guardian.

YOUR RIGHTS

We respect your right to access, correct, request deletion, or request restriction of the use of your personal data, as required by Regulation 679/2016 GDPR.

• You have the right to know what personal information we hold about you and to request the portability of your data. We will provide you with a copy of your personal data in a structured, commonly used, and readable format upon request.
• If your personal data is incorrect or incomplete, you have the right to request its modification or correction.
• You can request the deletion of your personal data or withdraw your consent regarding the processing of your personal data.
• You have the right to request the restriction of the processing of your personal data and to object to their processing.

You can exercise the above rights by sending a request to our company's email address info@info@tzikascon.gr The completion time for each request is 30 days and may be extended, upon your notification.

RIGHT TO COMPLAIN

According to Regulation No. 679/2016, if you believe that your rights regarding the protection of your personal data are being violated, you have the right to file a complaint with the Data Protection Authority..